Returns & Refunds Policy

At The Stunt Artists, every piece is created with care and made to the highest standard. Many of our artworks, prints and products are made to order, produced in limited editions, or are one-of-a-kind originals. Because of this, we generally cannot accept returns simply because you've changed your mind.

That said, your satisfaction is incredibly important to us. If there is ever a problem with your order, we'll always do our best to make it right.

Returns

Due to the nature of our products, all sales are considered final once they have been dispatched.

We do not accept returns or offer refunds for:

• Original artworks

• Limited edition prints

• Made-to-order items

• Personalised or commissioned pieces

• Sale items

• Gift cards

If you have any questions before purchasing, please get in touch—we're always happy to help you choose the right piece.

Damaged, Faulty or Incorrect Items

Every order is carefully inspected and packaged to ensure it reaches you in perfect condition.

If your order arrives damaged, faulty, or you receive the wrong item, please contact us within 24 hours of delivery by emailing katie@thestuntartists.com.

Please include:

1. Your full name and order number.

2. A photograph of the item.

3. A photograph of the internal packaging.

4. A photograph of the outer delivery box.

Once we've reviewed the information, we'll arrange an appropriate solution. This may include a replacement, repair, exchange or refund where appropriate.

Please do not dispose of the packaging until we've assessed your claim, as it may be required by the courier.

Quality Guarantee

We take enormous pride in the quality of our work and want every customer to be delighted with their purchase.

If you believe your item is not up to the standard you expected due to a manufacturing defect or quality issue, please contact us as soon as possible. We review every case individually and will always work with you to reach a fair resolution.

Exchanges

As most of our products are produced specifically for each order, we are unable to offer exchanges. If an item arrives damaged or faulty, we'll arrange the most appropriate solution after reviewing your claim.

European Union & UK Consumer Rights

Nothing in this policy affects your statutory rights.

Where required by applicable consumer protection law, customers may have additional rights. Please note that the statutory cooling-off period does not generally apply to goods that are made to the consumer's specifications, personalised, or otherwise made to order.

Refunds

Where a refund has been approved, it will be issued to your original payment method within 10 business days of approval. Processing times may vary depending on your bank or card provider.

If more than 15 business days have passed since your refund was approved, please contact us at katie@thestuntartists.com.